TERMS OF SERVICE
LAYERS TO LAYERS
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Last updated: 01 January 2026

These Terms of Service govern your use of our website and any purchases made through it. By placing an order, you agree to be bound by these Terms.

  1. About Us
    LAYERS TO LAYERS is an independent design label. Throughout these Terms, “we”, “us”, and “our” refer to LAYERS TO LAYERS.

  2. Eligibility
    By using this website, you confirm that you are at least the age of majority in your country of residence and legally capable of entering into a binding contract.

  3. Products and Made to Order Production
    All LAYERS TO LAYERS pieces are made to order at the studio. Each item is produced specifically for you once an order is placed.

Because items are made to order, we do not accept cancellations, returns, or refunds for change of mind, incorrect sizing, or personal preference. Please carefully review all product descriptions and size guides before completing your purchase.

We reserve the right to refuse or cancel any order at our discretion, including where there is suspected fraud, unauthorized activity, or pricing or listing errors.

  1. Pricing and Payments
    All prices listed on the website are subject to change without notice. Payment is taken in full at the time of purchase. You agree to provide current, complete, and accurate billing and shipping information.

  2. Shipping and Delivery
    Shipping costs are calculated at checkout.

We use tracked delivery services for all domestic and international orders.

International customers are responsible for all customs duties, import taxes, and any additional charges imposed by local authorities. By placing an order, you agree to pay any applicable customs fees required by your country.

LAYERS TO LAYERS is not responsible for delays caused by customs, courier services, or postal systems.

If an order is returned to us due to unpaid customs charges, incorrect address details, or failure to collect the parcel, shipping costs are non refundable and additional shipping fees may apply to resend the order.

  1. Damages and Issues
    Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We will review the issue and work to resolve it in accordance with our Returns and Refunds Policy.

  2. Exchanges
    As all items are made to order, exchanges are only available in cases of confirmed faults or production errors. The fastest way to receive an alternative item is to place a new order once a return has been approved.

  3. Limitation of Liability
    Products are provided “as is” to the fullest extent permitted by applicable law. LAYERS TO LAYERS is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits or excludes liability for fraud, death, personal injury caused by negligence, or any liability that cannot legally be excluded under applicable law.

  1. Governing Law
    These Terms are governed by and interpreted in accordance with applicable UK and EU consumer protection laws.

  2. Contact
    For any questions regarding these Terms, please contact:

layerstolayers@gmail.com